Roadmap

What’s shipped. What’s next.

Honest, no “coming soon” handwaving. If something is shipped, you can use it today. If it’s in development, you can read the code on GitHub.

Shipped (12)

  • AI Voice Receptionist

    Twilio + ElevenLabs answers calls, books jobs, dispatches techs.

    Shipped
  • Smart Dispatch Board

    Drag-and-drop kanban with AI tech matching by skill and proximity.

    Shipped
  • Mobile Tech PWA

    Photo upload, parts inventory, native maps directions, clock in/out.

    Shipped
  • Calendar Scheduling

    Day, week, and month views with technician color-coding.

    Shipped
  • Estimates & Invoicing

    Build estimates, send via email, accept Stripe payments.

    Shipped
  • Customer CRM

    Customer profiles with full job history and contact info.

    Shipped
  • SMS notifications

    Job assignments, ETA updates, and customer "on my way" texts.

    Shipped
  • Time Clock

    Techs clock in and out from the mobile portal.

    Shipped
  • Pricebook

    Service pricing database with quick-add to estimates.

    Shipped
  • Inventory tracking

    Parts catalog with per-job consumption logging.

    Shipped
  • Open Source (MIT)

    Self-host the entire platform from GitHub.

    Shipped
  • PWA install

    Add to Home Screen on iOS and Android, offline mode included.

    Shipped

In Development (4)

  • Real Twilio number provisioning

    Auto-purchase a dedicated number per customer on signup.

    In Development
  • Edge runtime for voice webhooks

    Cut Twilio cold-start latency from seconds to milliseconds.

    In Development
  • Photo categorization

    Tag job photos as before/during/after with AI suggestions.

    In Development
  • Customer self-service portal

    Customers track their job status without needing an account.

    In Development

Planned (6)

  • QuickBooks sync

    Two-way invoice and customer sync with QuickBooks Online.

    Planned
  • Native iOS / Android app

    Beyond the PWA — real App Store presence.

    Planned
  • Route optimization (real)

    Multi-stop routing with live traffic, not just point-to-point.

    Planned
  • AI Chatbot (web)

    Embeddable chat widget for the customer’s own website.

    Planned
  • Recurring service plans

    Monthly maintenance contracts with auto-billing and reminders.

    Planned
  • Advanced reporting

    Revenue, completion rate, and tech performance dashboards.

    Planned

Want a feature? Open an issue.

BeMyCrew is open source. Real user requests jump the queue.

Request a feature on GitHub →